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Shipping Pass-Through Calculator

Should you offer Free Shipping or charge for it? Analyze the trade-off between margin erosion (absorbing cost) and conversion rate drop (passing cost).

Unit Economics

Profit before shipping cost
Expected conversion with Free Shipping
Shipping Ratio
16.0%

of Product Price

Total Profit vs Strategy

Policy Recommendation

Winner: 50% Passed

1

Profit Maximizer

The 50% Passed strategy yields the highest total profit per 1000 visitors ($353).

2

Conversion Impact

Compared to Free Shipping, passing 100% of cost drops conversion from 2% to 1.36%.

3

Cost Reality

If you offer Free Shipping, you lose $8 of margin per order. Can you afford that?

Execution Steps

1

Enter your Product Price and Product Margin ($).

2

Enter the Actual Cost to ship the item.

3

Set your Baseline Conversion Rate (assuming Free Shipping).

4

The chart predicts the 'Profit Sweet Spot' by balancing lower margins against higher volume.

Pro Strategy

  • Test a 'Flat Rate' strategy (e.g. $5 shipping). This usually corresponds to the ~50% pass-through scenario and often strikes the best balance.
  • Use Free Shipping as a threshold incentive (Spend $50 to get Free Ship) rather than a blanket policy.
  • Bake 50% of the shipping cost into the product price. Customers prefer $55 + Free Shipping over $50 + $5 Shipping.

Core Concepts

Pass-Through Rate

The percentage of the shipping cost charged to the customer. 0% = Free Shipping. 100% = Customer pays full rate.

Cart Abandonment

Unexpected shipping costs are the #1 reason for cart abandonment. High pass-through rates kill conversion.

Profit per Visitor

The ultimate metric. High conversion with low margin (Free Ship) might yield less total profit than lower conversion with high margin (Paid Ship).

Deep Dive

What is Shipping Pass-Through Calculator?

This model simulates the elasticity of demand relative to shipping costs. It assumes that shipping fees are 'friction' that reduces conversion rate. It calculates the Total Contribution Profit for a cohort of traffic to find the optimal policy.

Best For

  • Setting up shipping profiles in Shopify.
  • Planning a promotion.
  • Analyzing low margin SKUs.

Limitations

  • Assumes linear relationship between shipping cost and conversion drop.
  • Does not account for AOV changes (thresholds).

Alternative Methods

Free Shipping Threshold

Optimizing for basket size rather than single unit conversion.

Industry Applications

See how this methodology generates real revenue uplift in different sectors.

Home Goods

Furniture Retailer

Challenge

Shipping heavy chairs cost $50.

Solution

Tested Free Ship (Price $250) vs $50 Ship (Price $200).

Free Ship won. Customers perceived $250 as 'All Inclusive' value, whereas $50 shipping felt like a 'Fee'.
Apparel

Fashion Brand

Challenge

High return rates.

Solution

Charged $5 shipping but offered Free Returns.

Conversion stayed flat, but net margin improved because the $5 covered the outbound logistics.

Downloadable Resources

Common Questions

Growth Partnership

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